Services A-Z

A’la carte restaurant - open every day.
Adapter - free of charge, if needed please inform reception.
Animation programs - all free of charge, for more information and booking please ask reception
Antislippery mat into the bathroom - free of charge, please ask our reception
Aromabath - for a fee, for more information and booking please ask our reception
Baby bed - free of charge, if needed please inform reception
Bar - open every day from 12:00-22:00
Bathrobe - prepared in room on arrival
Bedding - changing minimum twice a week
Bicycle rental - for a fee, more information ask recption
Billiard- for a fee, more information ask recption. It works with 100 Ft coins.
Blanket - upon request, For more information and booking ask our reception.
Body treatments - For more information and booking ask our reception,or read the Beauty & Spa folder
Breakfast - buffett breakfast – room price included- every day 07:00- 10:00
Cake service - for a fee, for more information please ask our reception
Central safe - for more information see reception
Chair into the bathroom - free of charge, please ask our reception
Chargers – free of charge, if needed please inform reception.
Check out - until 10:00 AM
Cleopatra saloon - services are for a fee, appointments can be booked at reception
Conference service -by prior order. For more information, please ask the reception.
Copying, scanning, technic assistance – please feel free to contact with the Castle Hotel’s reception
Daily change of bedding - for a fee, more information please ask reception or our housekeeping member of staff.
Daily change of towel - free of charge, if needed please inform reception.
Daily cleaning – we clean the rooms every day before 09:00- 16:00
Dietary, vegan cousine - upon request, for more information please ask reception
Electronic service – help and adapter upon request, please ask reception
Extra bed - for a fee, please inform our reception
Fitness room– located next to the Batthyány Mansion, free of charge, you can pick up your key at the reception, open from from 10:00- 18:00 – at your own risk
Flower services - for a fee, for more information please ask our reception
Footgolf - for a fee, for, please ask reception
Gaming room - for a fee, located near Mansion, key at Mansion’s reception. Available games: Snooker, darts, table soccer. Children under 14 can play under parental supervision.
Golf - Discounted golf for the guests of the Batthyány Castle Hotel on the 18-hole Zala Springs golf course, which is located next to the hotel and is suitable for international competitions. The service is available for a fee and can be arranged by appointment at the Zala Springs reception.
Guest questionnaire- we welcome our guests comments and opinions in the questionnaires placed in room
Hairdrier - prepared in room
High chair - upon request, free of charge
Indoor swimming pool - entrance by Castle reception, or from the outside terrace
Internet - in every room and all community areas, no password required
Iron with ironing-board - free of charge, please ask our reception
Ironing services - for a fee; for more informaton pleas ask reception or a member of housekeeping staff.
Jacuzzi - free of charge, at Batthyány Castle (opening times: Monday to Sunday 09:00- 19:00). At your own risk.
Late check-out – for a fee, for more information please ask our reception
Laundry bag - prepared in room on arrival
Log sauna – by the otudoor pool, salt, finnish and herb sauna.
Please ask at reception for opening hours and sauna séans.
Luggage/ suitcase holding - upon request, please ask reception
Left Luggage office- upon request, please ask reception
Massage - information in Spa & Beauty folder in your room, for a fee, more information and booking at reception.
Every day 9 AM- 5: 30 PM
Massage pavillon – by the outdoor pool, seasonal opening hours.
Please contact the reception for an appointment.
Minibar - daily refill – every day between 09:00- 16:00
Minigolf - for a fee, for more information and booking please ask our reception
Nordic Walking - for a fee, for more information please ask our reception
Outdoor swimming pool - Seasonable, use at your own risk, open from 10:00- 18:00
Package delivery - upon request, for more information please ask reception
Paper and envelope - prepared in room on arrival
Parking - free of charge, not guarded.
Payment - cash, credit card, debit card, bank transfer (in specific cases)
Pedicure - at Batthyány Castle. Services are for a fee. Information and booking at reception.
Pen, notebook - prepared in room on arrival, or ask reception
Pet - Our hotel is pet-friendly, for a fee. On arrival, we will prepare the following package for your pet: house rules, reward folders, bags, "dog in room" sign. Water for pets is available at the reception and in the restaurant.
Phone - calls made within hotel are for fee, others will be debited on the room
Pillow - upon request, for more information please ask reception
Pipere goods - ( thoothpaste, thooth brush, shaving products) for a fee, ask reception
Playground - next to the minigolf and footgolf course, use at your own risk
Playroom - in Batthyany Castle (aka: Misi Mokus Oduja). Use at your own risk,
Free of charge, open 24/7
Printing – for a fee.
Process: At the reception of the castle hotel, we provide the guest with a separate laptop and printer for this purpose. The guest can initiate printing by connecting a pendrive or by logging into their own email system using an internet browser.
Program organization- upon request, for company programs, team building events ask our reception
Programs - for information please ask our reception
Radio - available on tv
Reading-room – at the castle building’s first floor
Reception- 24/7 for Castle reception 100, Mansion reception dial 200 from your room
Regional food - you can find it in our restaurant’s offer
Restaurant - open every day, Breakfast: 7:00- 10:00, Lunch: from 12:00, Dinner: 18:00- 21:00. Please inform our guests that special dishes are prepared in our kitchen with the utmost care, but not separately. Therefore, we can’t provide officially allergen-free (e.g. whole milk and gluten-free) dishes. For further details, please contact our colleagues!
Room key - white, green or blue. In case of leaving, a fee of 5000 Ft/piece is required
Room service- every day 06:00- 22:00, for extra fee. In case of ordering please call: 111
Salt room- at Castle Hotel, int he ground floor. Opening time: 0:00- 24:00. Free of charge.
Safe - can be found in every room, free of charge
Sauna - free of charge, at Batthyány Castle (opening times: Monday to Sunday 09:00- 19:00) and by the outdoor pool. Please ask at reception for opening hours and sauna séans. At your own risk. Recommended over the age of 18!
Sauna seance - in Batthyány Castle’s Wellness area and by the outdoor pool. For more information ask our reception.
Sauna towel – upon request, please ask reception
Sewing – for a fee, please ask our reception or ask housekeeping member of staff
Sewing kit - prepared in room at arrival
Shoe care accessories - prepared in room on arrival
Shoe polisher - free of charge, can be found near by the entrance
Shoehorn - prepared in room on arrival
Slippers - free of charge, please ask our reception or ask housekeeping member of staff
Smoking - only in designated smoking area, for more information please ask reception
Snooker - for a fee, for more information and booking please ask our reception
Solarium - for a fee, For more information and booking ask our reception.
Sport facilites - All year: snooker, darts, table soccer, minigolf, footgolf, swimming
Seasonal: table tennis, tennis, badminton, volleyball, football, cycling
For more information ask our reception.
Tennis - for a fee, For more information and booking ask our reception.
Bats and balls available at reception.
Towel – prepared in room
Transfer services - prior to preorder, please ask reception
TV chanels - list is under the remote
Umbrella - upon request, please notify reception
Wake up call - through reception upon request
Washing - for a fee, for more information and booking please ask our reception or ask housekeeping member of staff. Please fill a washing list.
Water aerobic- free of charge; for more infortmaton please ask reception
Water chess - in Castle wellnes area, free of charge
Wellness - Batthyány Castle groundfloor (opening times: Monday to Sunday 09:00- 19:00). Free of charge, use it on your own risk.
Wifi - available within 25 km by reservation, please contact reception