Services A-Z

A’la carte restaurant - open every day.
Adapter - free of charge, if needed please inform reception.
Animation programs - all free of charge, for more information and booking please ask reception
Antislippery mat into the bathroom - free of charge, please ask our reception
Aromabath - for a fee, for more information and booking please ask our reception
Baby bed - free of charge, if needed please inform reception
Bar - open every day from 12:00-22:00
Bathrobe - prepared in room on arrival
Bedding - changing minimum twice a week
Bicycle rental - for a fee, more information ask recption
Billiard- for a fee, more information ask recption. It works with 100 Ft coins.
Blanket - upon request, For more information and booking ask our reception.
Body treatments - For more information and booking ask our reception,or read the Beauty & Spa folder
Breakfast - buffett breakfast - room price included- every day 07:00- 10:00
Buffet - seasonable, next to our outside swimming pool from 10:00- 18:00
Cake service - for a fee, for more information please ask our reception
Central safe - for more information see reception
Chair into the bathroom - free of charge, please ask our reception
Chargers - free of charge, if needed please inform reception.
Check out - until 10:00 AM
Cleopatra saloon - services are for a fee, appointments can be booked at reception
Conference service - by prior order. For more information, please ask the reception.
Copying, scanning, technic assistance - please feel free to contact with the Castle Hotel’s reception
Daily change of bedding - for a fee, more information please ask reception or our housekeeping member of staff.
Daily change of towel - free of charge, if needed please inform reception.
Daily cleaning - we clean the rooms every day before 09:00- 16:00
Dietary, vegan cousine - upon request, for more information please ask reception
Electronic service - help and adapter upon request, please ask reception
Extra bed - for a fee, please inform our reception
Fitness room - it is located next to the Casthe Hotel, it is free to use, you can use it at your own risk! The key can be collected at the reception, opening hours: 8:00 a.m. to 10:00 p.m.
Flower services - for a fee, for more information please ask our reception
Footgolf - for a fee, for, please ask reception
Gaming room - for a fee, located near Mansion, key at Mansion’s reception. Available games: Snooker, darts, table soccer. Children under 14 can play under parental supervision.
Golf - at Zala Springs Golf course, our guests receive discount. For more information and tee time booking please contact reception
Guest questionnaire - we welcome our guests comments and opinions in the questionnaires placed in room
Hairdrier - prepared in room
High chair - upon request, free of charge
Indoor swimming pool - entrance by Castle reception, or from the outside terrace
Internet - in every room and all community areas, no password required
Iron with ironing-board - free of charge, please ask our reception
Ironing services - for a fee; for more informaton pleas ask reception or a member of housekeeping staff.
Jacuzzi - free of charge, at Batthyány Castle (opening times: Sunday to Thursday: 08:00- 22:00 Friday and Saturday 08:00- 23:00). At your own risk.
Late check-out - for a fee, for more information please ask our reception
Laundry bag - prepared in room on arrival
Log sauna - by the otudoor pool, salt, finnish and herb sauna. Please ask at reception for opening hours and sauna séans.
Luggage/ suitcase holding - upon request, please ask reception
Left Luggage office - upon request, please ask reception
Massage - information in Spa & Beauty folder in your room, for a fee, more information and booking at reception. Every day 9 AM- 5: 30 PM
Massage pavillon - by the outdoor pool, seasonal opening hours. Please contact the reception for an appointment.
Minibar - daily refill - every day between 09:00- 16:00
Minigolf - for a fee, for more information and booking please ask our reception
Night wellness - upon request, please inform reception
Nordic Walking - for a fee, for more information please ask our reception
Outdoor swimming pool - Seasonable, use at your own risk, open from 10:00- 18:00
Package delivery - upon request, for more information please ask reception
Paper and envelope - prepared in room on arrival
Parking - free of charge, not guarded.
Payment - cash, dredit or debit card
Pedicure - at Batthyány Castle. Services are for a fee. Information and booking at reception.
Pen, notebook - prepared in room on arrival, or ask reception
Pet - Our hotel is pet friendly. at arrival you will receive the following package including: treats, rules, bags, ’dog in room’ sign
Phone - calls made within hotel are for fee, others will be debited on the room
Pillow - upon request, for more information please ask reception
Pipere goods - (thoothpaste, thooth brush, shaving products) for a fee, ask reception
Playground - located by Manion’a outdoor swimming pool
Playroom - in Batthyany Castle (aka: Misi Mokus Oduja). Use at your own risk, Free of charge, open 24/7
Printing - for a fee. Process: Please send the document to print@wellnesskastely.hu e-mail adress. Please write your name and room number and the printing parameters in the message.
Program organization - upon request, for company programs, team building events ask our reception
Programs - for information please ask our reception
Radio - available on tv
Reading-room - at the castle building’s first floor
Reception - 24/7 for Castle reception 100, Mansion reception dial 200 from your room
Regional food - you can find it in our restaurant’s offer
Restaurant - open every day, Breakfast: 7:00- 10:00, Lunch: from 12:00, Dinner: 18:00- 21:00. We would like to inform our dear guests that the special dishes in our kitchen are prepared with the utmost care, but not separately. Thus, we cannot provide officially allergen-free (e.g. whole milk and gluten-free) foods. Ask our colleagues for details!
Room service - every day 06:00- 22:00, for extra fee. In case of ordering please call: 111
Salt room - at Castle Hotel, int he ground floor. Opening time: 0:00- 24:00. Free of charge.
Safe - can be found in every room, free of charge
Sauna - free of charge, at Batthyány Castle (opening times: Sunday to Thursday: 08:00- 22:00 Friday and Saturday: 08:00- 23:00) and by the outdoor pool. Please ask at reception for opening hours and sauna séans. At your own risk. Recommended over the age of 18!
Sauna seance - in Batthyány Castle’s Wellness area and by the outdoor pool. For more information ask our reception.
Sauna towel - upon request, please ask reception
Sewing - for a fee, please ask our reception or ask housekeeping member of staff
Sewing kit - prepared in room at arrival
Shoe care accessories - prepared in room on arrival
Shoe polisher - free of charge, can be found near by the entrance
Shoehorn - prepared in room on arrival
Slippers - free of charge, please ask our reception or ask housekeeping member of staff
Smoking - only in designated smoking area, for more information please ask reception
Snooker - for a fee, for more information and booking please ask our reception
Solarium - for a fee, For more information and booking ask our reception.
Sport facilites - All year: snooker, darts, table soccer, minigolf, footgolf, swimming Seasonal: table tennis, tennis, badminton, volleyball, football, cycling For more information ask our reception.
Tennis - for a fee, For more information and booking ask our reception.
Towel - prepared in room
Transfer services - prior to preorder, please ask reception
TV chanels - list is under the remote
Umbrella - upon request, please notify reception
Wake up call - through reception upon request
Washing - for a fee, for more information and booking please ask our reception or ask ou housekeeping member of staff. Please fill a washing list.
Water aerobic - free of charge; for more infortmaton please ask reception
Water chess - in Castle wellnes area, free of charge
Wellness - Batthyány Castle groundfloor (opening times: Sunday to Thursday: 08:00-22:00 Friday and Saturday 08:00- 23:00). Free of charge, use it on your own risk.
Wifi - no passwod needed, available in rooms and social areas for free