Services A-Z

A’la carte restaurant - open every day.
Adapter - free of charge, if needed please inform reception.
Animation programs - all free of charge, for more information and booking please ask reception
Antislippery mat into the bathroom - free of charge, please ask our reception
Aromabath - for a fee, for more information and booking please ask our reception
Baby bed - available free of charge upon request, please inform the reception or housekeeping staff
Bar - open every day from 12:00-22:00
Bathrobe - prepared in room on arrival
Bicycle rental - for a fee, more information ask recption
Billiard- for a fee, more information ask recption. It works with 100 Ft coin.
Blanket - upon request, For more information and booking ask our reception.
Body treatments - For more information and booking ask our reception,or read the Beauty & Spa folder
Breakfast - buffett breakfast - every day 07:00- 10:00, available in our restaurant
Cake service - for a fee, for more information please ask our reception
Chargers – free of charge, if needed please inform reception.
Check out - until 10:00 AM
Cleopatra saloon - services are for a fee, appointments can be booked at reception
Conference service -by prior order. For more information, please ask reception.
Copying, scanning, technic assistance – please feel free to contact with the Castle Hotel’s reception
Dietary, vegan cousine - upon request, for more information please ask reception
Electronic service – help and adapter upon request, please ask reception
Extra bed - for a fee, please inform our reception
Fitness room– located next to the Batthyány Mansion, free of charge, you can pick up your key at the reception, open from from 10:00- 18:00 – at your own risk
Flower services - for a fee, for more information please ask our reception
Footgolf - please indicate your request at the reception desk; this service is available for a fee
Gaming room - for a fee, located near the Mansion, key at Mansion’s reception. Available games: Snooker, darts, table soccer. Children under 14 can play under parental supervision.
Golf - Discounted golf for the guests of the Batthyány Castle Hotel on the 18-hole Zala Springs golf course, which is located next to the hotel and is suitable for international competitions. The service is available for a fee and can be arranged by appointment at the Zala Springs reception.
Guest questionnaire- we welcome our guests comments and opinions in the questionnaires placed in room
Hairdrier - prepared in room
High chair - upon request, free of charge in the restaurant
Indoor swimming pool - entrance by Castle reception, or from the outside terrace
Internet - free in all apartments.
Iron with ironing-board - free of charge, please ask our reception
Jacuzzi - free of charge, at Batthyány Castle (opening times: Monday to Sunday 09:00- 19:00). At your own risk.
Late check-out – for a fee, for more information please ask our reception
Log sauna – by the outdoor pool, salt, finnish and herb sauna.
Please ask at reception for opening hours and sauna seans.
Massage - information in Spa & Beauty folder in your room, for a fee, more information and booking at reception. Every day 9:00-17:30
Massage pavillon – by the outdoor pool, seasonal opening hours.
Please contact reception for an appointment.
Minigolf - for a fee, for more information and booking please ask reception
Nordic Walking - for a fee, for more information please ask our reception.
Walking sticks can be borrowed at the reception desk.
Outdoor swimming pool - Seasonable, use at your own risk, open from 10:00- 18:00
Parking - free of charge, not guarded.
Payment - cash, credit card, debit card, bank transfer (in specific cases)
Pedicure - at Batthyány Castle. Services are for a fee. Information and booking at reception.
Pet - Our hotel is pet-friendly, for a fee. On arrival, we will prepare the following package for your pet: house rules, reward folders, bags, "dog in room" sign. Water for pets is available at the reception and in the restaurant.
Playground - located next to Batthyány Kuria, use at your own risk
Playroom - in Batthyany Castle (aka: Misi Mokus Oduja). Use at your own risk, Free of charge, open 0-24, use at your own risk
Program organization - upon request, for company programs, team building events ask our reception
Programs - inquire at the reception desk about our current programs inside and outside the hotel.
Reading-room – at the castle building’s first floor
Reception- Opening hours: 24 hours a day. Contact details: info@wellnesskastely.hu | +36 83 537 000
Regional food - you can find it in our restaurant’s offer
Restaurant - open every day, Breakfast: 7:00- 10:00, Lunch: from 12:00, Dinner: 18:00- 21:00. Please inform our guests that special dishes are prepared in our kitchen with the utmost care, but not separately. Therefore, we can’t provide officially allergen-free (e.g. whole milk and gluten-free) dishes. For further details, please contact our colleagues!
Salt room- at Castle Hotel, in the ground floor. Opening time: 0-24. Free of charge.
Sauna - free of charge, at Batthyány Castle (opening times: Monday to Sunday 09:00- 19:00) and by the outdoor pool. Please ask at reception for opening hours and sauna séans.
At your own risk. Recommended over the age of 18!
Sauna seance - in Batthyány Castle’s Wellness area and by the outdoor pool.
For more information ask reception.
Sauna towel – provide this upon request; please inform the lifeguard of your needs.
Sewing – for a fee, please ask our reception or our housekeeping member of staff
Shoe polisher - free of charge, can be found near by the entrance in Batthyány Castle
Smoking - only in designated smoking areas, for more information please ask reception
Snooker - for a fee, for more information and booking please ask our reception
Solarium - for a fee, For more information and booking ask our reception.
Sport facilites - All year round: darts, billiards, mini golf, footgolf, swimming
Seasonal: table tennis, tennis, badminton, beach volleyball, soccer, cycling.
Further information about sports facilities is available at the reception.
Tennis - for a fee, For more information and booking ask our reception. Rackets and balls are available at the reception desk.
Towel – prepared in room
Transfer services - Available by advance booking within a 25 km radius. Please indicate your request at reception.
TV chanels - list is under the remote
Umbrella - upon request, please notify reception
Water aerobic- free of charge; for more infortmaton please ask reception
Water chess - in Castle wellnes area, free of charge
Wellness - Batthyány Castle groundfloor (opening times: Monday to Sunday 09:00- 19:00). Free of charge, use it on your own risk.
Wifi - protected password, information in every apartment and at reception